Jun 6, 20194 min readCustomer diversity: One size doesn’t fit allNowadays consumers hunger for something different – opportunities to enjoy experiences that are individualized and designed just for them.
Apr 12, 20195 min readThe Anatomy of Customer Service: 5 + 1 Tips to nail it!Working in customer service? Doesn't have to be a pain anymore! Here are some tips to make it work for you (and them as well).