Jun 28, 20235 min readGetting your hotel staff to work for reviewsReviews are highly influential on a consumer’s purchasing decision, so train your staff to work for them!
May 11, 20232 min readWhy Employer Branding is Vital for the Hospitality IndustryThe solution to hospitality recruiting challenges is a strong employer brand. What is employer branding and how can you build it?
Oct 3, 20223 min readDissatisfied Customers: The Permanent ChallengeTop tips to manage dissatisfied customers by professionals!
