Workathlon is Recruiting a Front Office Agent for a luxurious Hotel in Sifnos.
The company maintains properties at three locations on the island.
The main emphasis is providing amazing Greek hospitality for their guests but also a great environment, tightly knit team and work experience for their employees.
We are looking for a Front Office Agent to be present at our front desk on a daily basis and to perform a variety of administrative and clerical tasks.
As a Front Office Agent, you will be the first point of contact for our Hotel.
Our Front Office Agent’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit us. You will also coordinate front-desk activities, such as check-ins, checkouts, distributing correspondence and redirecting phone calls.
To be successful in this position, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus.
Ultimately, the duties and duties and responsibilities of this position are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards
- Degree in hospitality or management is a plus
- Proven work experience as a Front Office Agent in a luxury hotel or similar role.
- Excellent level of English is mandatory, a second and third knowledge will be a plus
- Good Computer Skills
- Proficient in the use of MS Office Suite
- POS knowledge
- Hotel reservation software knowledge is a plus (Protel etc.)
- Familiarity with Hotel Industry Standards
- A customer-oriented and professional attitude
- An outgoing personality
- Outstanding communication abilities
- Excellent organizational and time-management skills
- Ability to maintain tact and diplomacy in tough guest situations
The Enigma Apartments & Suites, a 4* star boutique hotel of 8 Suites in Fira – Santorini, is seeking for a professional...Apply For This Job