The Princess Resort in Skiathos, member of the Santikos Collection, is hiring for the 2019 Summer season:
We are looking for a Front office manager to manage our reception area. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will also coordinate all front desk activities, including calls, reservations and guests services.
As a Front office manager, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach.
Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers.
- Proven work experience as a Front desk manager or Reception manager at a five-star hotel
- Hands on experience with office machines (e.g. fax machines and printers)
- Thorough knowledge of customer service, office management, and basic bookkeeping procedures
- Proficiency in English (oral and written)
- Solid knowledge of MS Office, particularly Excel and Word, Protel
- BSc degree in Hospitality Management, Tourism, Business Administration or relevant field
- Excellent communication and people skills
- Good organizational and multitasking abilities
- Problem-solving skills
- The ability to multitask and manage your time.
- Excellent grooming standards.